Privacy Policy

Talkmetry (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Talkmetry is a product of unicrew. By using our services, you agree to the practices described in this policy.

We collect three categories of information:

• Account information — name, email address, company name, and payment information provided during signup.
• Usage data — features used, pages visited, and interactions within the application.
• Call data — call recordings synced from HubSpot, transcriptions, scores, and analytics derived from your sales calls.

• Provide, maintain, and improve our services
• Process transactions and send billing communications
• Analyze call patterns and generate scores and intelligence
• Send product updates and marketing communications (opt-out available)
• Comply with legal obligations

We do not sell your personal data. We share information only with:

• HubSpot — for platform integration and data synchronization.
• AI providers — for call analysis and scoring (data is anonymized).
• Payment processors — for secure transaction handling.
• Legal authorities — as required by applicable law.

We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption at rest and in transit, role-based access controls, and regular security audits. Call transcription data is processed with PII redaction capabilities to protect sensitive information before storage.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format

We comply with GDPR and CCPA requirements where applicable.

We use essential cookies required for the application to function and analytics cookies to understand how our website is used. We do not use advertising or tracking cookies. You can control cookie preferences through your browser settings.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or how we handle your data, please contact us at privacy@talkmetry.com.