Beyond the scorecard: how your reps actually talk
Talk ratio benchmarks reveal who's listening vs. lecturing. Monologue detection flags when reps go on too long. Filler word tracking catches the verbal habits that erode buyer confidence. Sentiment analysis shows emotional arc.
What you get
Talk ratio
Measure rep vs. prospect talk time. The optimal ratio is 40-60%.
Monologue detection
Flag when reps talk too long without pausing for the prospect.
Filler words
Count um, uh, like, you know. Awareness alone cuts usage in half.
Sentiment tracking
Track emotional tone shifts throughout the call arc.
How it works
Research shows the optimal talk ratio for sales calls is around 40-60% rep talk time. We measure this for every call and every rep, so you can see who's asking questions and who's giving presentations. The data often surprises managers.
Understand how your reps really communicate
Start your 7-day free trial today. Connect HubSpot, score your first calls, and see what your winning reps do differently.