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What you get
Talk ratio
Measure rep vs. prospect talk time — the optimal ratio is 40-60%.
Monologue detection
Flag when reps talk too long without pausing for the prospect.
Filler words
Count um, uh, like, you know — awareness alone cuts usage in half.
Sentiment tracking
Track emotional tone shifts throughout the call arc.
How it works
Research shows the optimal talk ratio for sales calls is around 40-60% rep talk time. Talkmetry measures this for every call and every rep, so you can see who's asking questions and who's giving presentations. The data often surprises managers.
"Um," "uh," "like," "you know" — every rep has verbal habits. Most don't know they have them. Talkmetry counts these automatically and surfaces the worst offenders. Some reps use 40+ filler words per call. Awareness alone cuts usage in half.
- Per-call filler word count
- Rep-level averages and trends
Talkmetry analyzes the emotional tone of conversations, tracking sentiment shifts throughout the call. See where calls go positive, where they dip negative, and how your reps handle tense moments.
Understand how your reps really communicate
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