Stop reviewing calls at random.
For frontline managers who want to coach with data instead of gut instinct — and actually move the needle on rep performance.
You're the person who turns potential into performance. But you can only listen to 3-5 calls per week, and you're guessing which ones to pick. talkmetry tells you exactly where to focus your coaching time.
coaching gap identified
Every
call scored automatically<
to prep a coaching 1:1more focused coaching sessions
Random call reviews waste your coaching time
You have 8-15 reps. Each makes 20+ calls a day. You want to be a great coach, but the math doesn't work. You can review maybe 3-5 calls per week — out of hundreds. So you pick randomly, hoping you'll catch something useful. Sometimes you do. Mostly you don't. Meanwhile, one rep is struggling with objection handling, another blanks on next steps, and a third talks too much. You'd know all of this if you had data. Instead, you have a backlog of call recordings and no time to listen.
Know exactly who needs coaching, on what, with which calls to review
talkmetry scores every call and breaks results down by scorecard category for each rep. You open the dashboard and immediately see: Sarah is strong on personalization but weak on next steps. James talks 70% of every call. Priya's objection handling dropped 12 points this week. For each insight, talkmetry surfaces the specific calls that drove the score — so when you sit down for a 1:1, you're reviewing targeted game tape, not random recordings.
- Per-rep score breakdowns by category
- Strongest and weakest areas per rep with specific call examples
- Talk ratio analysis — who's listening vs. lecturing
- Monologue detection — flags when reps go on too long
- Filler word tracking (um, uh, like, you know)
- Score trend lines to track coaching impact over time
“Professional tone shows a 75-point coaching gap between converted and non-converted calls. That's a coachable skill — and now you can see exactly who needs the help.”
Features that power this use case
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